Privacy Policy
Your privacy matters to us at tevalnexahalio
Effective Date: January 15, 2025
Introduction
At tevalnexahalio (tevalnexahalio.world), we take your privacy seriously. This Privacy
Policy explains how we collect, use, store, and protect your personal
information when you use our business forecasting services. We operate
under Canadian privacy laws, including the Personal Information Protection
and Electronic Documents Act (PIPEDA), and we're committed to transparent
data handling practices.
This policy applies to all users of our services located at 2505, St.
Hubert Street, Jonquière, Quebec G7X 7W2, Canada, and covers our website,
services, and any related communications. By using our services, you agree
to the practices described in this policy.
Information We Collect
Personal Information You Provide
When you engage with our business forecasting services, we collect
information you voluntarily provide, including contact details,
business information, and financial data necessary for accurate
forecasting analysis.
- Contact information (name, email address, phone number, business address)
- Business details (company name, industry, size, revenue information)
- Financial data required for forecasting models and analysis
- Communication preferences and service requirements
- Payment information for billing purposes
- Technical information about how you use our website and services
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Contact Information | Direct submission via forms | Service delivery and communication | 7 years after service end |
| Business Financial Data | Client uploads and consultations | Forecasting analysis and reporting | 5 years per PIPEDA requirements |
| Website Usage Data | Cookies and analytics tools | Service improvement and optimization | 2 years maximum |
| Communication Records | Email, phone, and meeting logs | Service quality and compliance | 3 years for business records |
How We Use Your Information
We use your personal information solely for legitimate business purposes
related to providing you with accurate forecasting services. Here's exactly
how we use the data you entrust to us:
- Service Delivery: We analyze your business data to create customized forecasting models, generate reports, and provide strategic insights that help inform your business decisions.
- Communication: We contact you regarding your projects, send important updates about your forecasts, and respond to your inquiries about our services.
- Quality Improvement: We review service interactions to enhance our forecasting methodologies and improve client experience, always keeping your data confidential.
- Compliance and Legal: We maintain records as required by Canadian business regulations and use data to meet our legal obligations under PIPEDA and other applicable laws.
- Security Monitoring: We monitor access to your data and our systems to prevent unauthorized use and protect your sensitive business information.
Data Sharing and Third Parties
Limited Sharing Policy
We do not sell, rent, or trade your personal information to third
parties. We only share your data in specific circumstances that
directly support your service or are required by law.
We may share your information with:
- Trusted service providers who help us deliver forecasting services (cloud storage, data analysis tools)
- Professional advisors (accountants, lawyers) when necessary for business operations
- Government agencies when required by Canadian law or court orders
- Business partners only with your explicit written consent for specific projects
All third parties we work with are bound by strict confidentiality
agreements and must comply with Canadian privacy standards. We verify their
security practices before sharing any client data and regularly audit their
compliance.
Your Privacy Rights Under Canadian Law
Under PIPEDA and Quebec's privacy legislation, you have specific rights
regarding your personal information. We respect these rights and make it
easy for you to exercise them.
Your Rights Include:
- Access: Request a copy of all personal information we hold about you and your business
- Correction: Ask us to correct any inaccurate or incomplete information in our records
- Withdrawal of Consent: Withdraw your consent for certain uses of your data, subject to legal and contractual obligations
- Complaint Process: File complaints about our privacy practices with us or with the Privacy Commissioner of Canada
- Data Portability: Request your data in a commonly used format when technically feasible
- Deletion: Request deletion of your personal information after service completion, subject to legal retention requirements
To exercise any of these rights, contact us at info@tevalnexahalio.world or call
+14032566421. We will respond to your request within 30 days as required by
Canadian law. There is no charge for most requests, though we may charge
reasonable fees for extensive or repetitive requests.
Data Security and Protection
Protecting your sensitive business information is our top priority. We
implement multiple layers of security to safeguard your data from
unauthorized access, disclosure, or misuse.
Our security measures include:
- End-to-end encryption for data transmission and storage using industry-standard protocols
- Multi-factor authentication for all team members accessing client data
- Regular security audits and penetration testing by certified cybersecurity firms
- Secure, Canadian-based data centers with physical security controls and backup systems
- Staff training on privacy practices and confidentiality requirements
- Incident response procedures to address any potential security breaches quickly
Data Breach Protocol
In the unlikely event of a data breach affecting your personal
information, we will notify you within 72 hours and report to the
Privacy Commissioner of Canada as required. We will provide clear
information about what happened, what data was involved, and what steps
we're taking to address the situation.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve your
experience and help us understand how you use our services. We use both
session cookies (which expire when you close your browser) and persistent
cookies (which remain until deleted or expired).
| Cookie Type | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
| Essential Cookies | Enable basic website functionality | Session only | No - Required for service |
| Analytics Cookies | Help us improve website performance | 2 years maximum | Yes - Via browser settings |
| Preference Cookies | Remember your settings and choices | 1 year | Yes - Will reset preferences |
International Data Transfers
We primarily store and process your data within Canada to ensure compliance
with Canadian privacy laws. However, some of our trusted service providers
may process data in other countries with adequate privacy protections.
When we do transfer data internationally, we ensure appropriate safeguards
are in place through contractual agreements that meet or exceed Canadian
privacy standards. We only work with providers in countries recognized as
having adequate privacy protections or those who have agreed to additional
privacy safeguards.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide
our services and meet legal requirements. Our retention periods are based
on the nature of the information and applicable Canadian business and tax
regulations.
Retention Schedule
- Active Client Data: Maintained during service period plus 2 years for potential follow-up services
- Financial Records: 7 years as required by Canada Revenue Agency regulations
- Communication Records: 3 years for service quality and compliance purposes
- Website Analytics: 2 years maximum, with personal identifiers removed after 6 months
- Marketing Communications: Until you unsubscribe or withdraw consent
When retention periods expire, we securely delete or anonymize your
personal information using industry-standard data destruction methods. You
can request early deletion of certain data types, subject to our legal and
contractual obligations.
Changes to This Privacy Policy
We review and update this Privacy Policy regularly to reflect changes in
our services, technology, and applicable privacy laws. When we make
significant changes, we will notify you by email and post the updated
policy on our website with a new effective date.
We encourage you to review this policy periodically to stay informed about
how we protect your information. Continued use of our services after policy
updates constitutes acceptance of the revised terms.
Privacy Questions and Concerns
If you have questions about this Privacy Policy or concerns about how we handle your personal information, we want to hear from you.
Privacy Officer:
tevalnexahalio Business Forecasting
2505, St. Hubert Street
Jonquière, Quebec G7X 7W2
Canada
Email: info@tevalnexahalio.world
Phone: +14032566421
We will respond to privacy inquiries within 30 days. If you're not satisfied with our response, you can contact the Privacy Commissioner of Canada at priv.gc.ca.